Client Login (coming soon)
Sunday, September 05, 2010
About Us

Our Mission
To be a performance- driven company, partnering with clients to maximize their financial results.

Our Values
Service Excellence

Meticulous planning
Disciplined execution
Continuous improvement
Personal Accountability
Performance ownership
Winning attitude
Commitment to personal excellence
Team Culture
Open, honest, respectful communication
Active participation
Mutual trust and
accountability
Equal Opportunity
Clear expectations
Defined performance standards
Results-based rewards
Services E-mail

Credit Control provides performance-driven receivables management services to financial service companies and successful healthcare and municipal organizations nationwide. Our commitment to meticulous planning, disciplined execution, and continuous improvement translates into measurable results and stress-free service for our clients.

Credit Control provides an array of services across the collection continuum, from early out to legal.

Early Out
• First-party collections
• Payment monitoring
• Letter series programs
Collections
• Collection strategy/recovery
• Skip tracing
• Pre-legal collections

KEY MARKETS SERVED
Financial Services                                                                                                     Healthcare
Municipalities
Government
Education

WHAT SEPARATES Credit Control FROM OTHER COLLECTION FIRMS?
First, we’re performance driven.
Credit Control is solidly focused on maximizing our clients’ returns on their recovery investment. How can we do this most effectively? Through meticulous planning, disciplined execution and, most importantly, precise performance measurement. When you systematically measure performance, you always know where things stand and can easily see where you need to improve. The results are there in black and white. No ambiguity. No surprises. No excuses.

Clearly defined expectations, performance standards and measures for success
Meticulous planning, disciplined execution and continuous improvement
Precise, real-time performance measurements
Sophisticated systems and software: predictive dialing, skip tracing, reporting and analysis
Highly skilled, client-dedicated collection teams

Second, our infrastructure enhances performance and supplies desired returns.
We use an industry-specific collections system called Artiva™ by Ontario Systems. Ontario is the leading provider of collection systems and Artiva is their top-shelf product. Artiva is a fully integrated system providing automated workflow, interactive voice response technology, dialer, lettering, skip tracing, and voice recording. Because the system is fully integrated, all data is contained in a single, relational database enabling comprehensive reporting of all activity. This solution, coupled with our proprietary data solutions for data cleansing and skip tracing, allows us to accelerate contacts with customers.
Third, we’re easy to do business with.
We bet you can think of more than one business relationship where you wound up “babysitting” the process in order to make things happen. We’ve experienced it too. And there’s no faster way to diminish the value of a business investment. At Credit Control, we’ve made stress-free client service a top priority. In fact, “service excellence” is one of our core Values. So, you can rest assured that you won’t need to do any hand holding or micromanaging here.

At Credit Control, being easy to do business with means:
We’re accessible.
We anticipate client needs.
We accept 100% accountability for our results.
We say what we mean and mean what we say.
We’re transparent – clients can see how we’re performing at any time.
We communicate openly and honestly.
We’re flexible.
We’re completely reliable.
We bring a winning attitude to the job every day.

Do you want to realize a significant, measurable boost to your receivables recovery efforts? Better yet, want to do it without the usual headaches and hand holding? Contact Us Today!

 

Home | Privacy | About | Services | Careers | Contact