Collections Services for the Financial Industry


Credit Control has been offering collections and outsourced accounts receivable services to the financial industry for more than 25 years. Our proven proprietary system and our expert staff ensure that our financial services customers always receive the highest possible collection rates along with exceptional customer service.

Formed in 2006 from other previously existing agencies, Credit Control has grown to become a nationally trusted, fully licensed, and fully compliant receivables organization. We’re especially well suited to the financial sector thanks to our customized strategic approach, which allows us to handle loan portfolios of any size and scope.

Mortgage/Foreclosure Collections

Mortgage and foreclosure collections make up a growing sector of the receivables industry, and Credit Control has kept up with demand and the security and compliance challenges that go with that growth. In addition to the advantages we present to other financial services, Credit Control also offers the following features specific to mortgages and foreclosures:

  • Licensed as a mortgage servicer in 36 of 40 states which require a license (pending in four)
  • Full suite of loss mitigation and recovery services
  • Short sales, full and partial settlements, repayment plans, and fulfillment services
  • Monitoring for first lien foreclosures and bankruptcies
  • Complete bankruptcy outsourcing (filing POCs, TOCs, MFRs, Plan Audits, etc.), bid at sale services, and surplus funds recovery
  • Refinance title orders and clearing minor title defects to insure refinance can be completed
  • Purchase of mortgage pools, primarily non performing first and second liens

Technology

One of the keys to our effectiveness with financial and mortgage collections is our sharp focus on technology. Credit Control’s hi-tech proprietary systems such as Artiva from Ontario Systems allow our staff to more effectively identify and trace opportunities as they pertain to your unique portfolio. Artiva then allows a fully-integrated call management solution for monitoring follow-ups and payments.

Security & Compliance

The importance we place on security and compliance cannot be overstated. Our team goes to great lengths to ensure full compliance and security across all systems, including our payment portal. Digital data security is a principal concern, particularly in today’s fast-paced, online, and interconnected world. To ensure the highest level of digital security, Credit Control has taken the following steps:

  • PCI-DSS Level 2
    • The gold standard for data security and compliance standards established by the Payment Card Industry Data Security Standards Council
  • Data Encryption
    • Data is always securely encrypted in transit and at rest
      ISO 27001, 27002, & 27003
      Specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented information security management system within the context of the organization’s overall business risks
  • SSAE 16 SOC 1
    • Reports on the suitability of the design and operating effectiveness of the controls to achieve the related control objectives included in the description throughout a specified period. The standards are put in place by the AICPA
  • Disaster Recovery Plan
    • Disaster recovery and business continuity are an integral part of the overall security and compliance strategy
  • Backup And Recovery
    • Dual battery backups
    • Dual generators
    • Dual power grids
    • Contracted backup and recovery
    • Remote host

Financial Stability

When choosing a collections agency for the financial and mortgage sector, financial stability is one of the most important factors to consider. Credit Control has been operating successfully and displaying growth for more than 25 years despite numerous economic ups and downs. When you choose to evaluate Credit Control as your next receivables partner, we are willing to demonstrate our firm financial footing and our history of growth.

Schedule an Evaluation

It’s time to take the next step towards more profitable collections. Contact Credit Control today to schedule an evaluation and learn how we can help your business.