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About
Credit Control

Since 1989, Credit Control, LLC has partnered with our clients to help care for their customers, bridging the gap between lenders and consumers. The company was founded on the principle that an unpaid account does not define a person. As such, we treat every consumer with the respect and dignity that they deserve.

Headquartered in Earth City, Missouri, a suburb of St. Louis, Credit Control is proud to have clients that include six of the country’s largest financial institutions, ten of the top twenty banks in the US, the nation’s largest credit unions, telecom providers, colleges & universities, and major healthcare providers.

Our Team

With a team of over 600 employees nationwide and a core value of providing strong customer service, Credit Control has been recognized as a back-to-back winner of InsideARM’s Best Places to Work in Collections. Compliance, ethical responsibility, and accountability are built into the culture at Credit Control. We are fully licensed and bonded, allowing us to provide collection services in all 50 states, as well as Puerto Rico and Guam.

Our Focus

Our focus is on you. Ensuring that every person we encounter has a positive experience is at the forefront of what we do. We recognize that you are a person, not an account number, and we are ready to help!

Join the millions of people that have resolved their debt on their accounts placed with Credit Control. Whatever the situation, our experienced team is ready to resolve it.

Certifications, Data Security & Industry Affiliations

BBB Accredited
SSL Secured Website by DigiCert
Data Encryption in Transit and at Rest
Association of Credit and Collection Professionals Member
Protected Heath Information Per HIPAA Requirements
Level 2 PCI-DSS Compliance
Audited SSAE-18 SOC 1 Type 2 and SOC 2 Type 1 Reports
ISO/IEC 27001 Certification by BSI
BBB Accredited Business
SSL Secured Website by DigiCert
Data Encryption in Transit and at Rest
Members of Association of Credit and Collection Professionals
Protected Heath Information Per HIPAA Requirements
Level 2 PCI-DSS Compliance
Audited SSAE-18 SOC 1 Type 2 and SOC 2 Type 1 Reports
ISO/IEC 27001 Certification by BSI
Credit Control is proud to have clients that include six of the country’s largest financial institutions, ten of the top twenty banks in the US, the nation’s largest credit unions, fintech digital lenders, telecom providers, colleges & universities, and major healthcare providers & large hospital systems.