Meet Our Management Team
For more than 29 years, Credit Control, LLC has been a nationally licensed, full-service receivables organization. We provide customized solutions to meet the individual revenue cycle needs of each of our clients. Our focus is on partnering with clients to collect their past-due accounts receivable balances and develop strategies to further maximize their financial results. Our management team brings more than a decade of experience in their respective fields, ensuring excellence and reliability.the credit control advantage
Chief Executive Officer
Rick has over 25 years of business experience in finance and operations. He has been in collections for 20 years and has been owner and operator of Credit Control, LLC since 2005. Prior to Credit Control, Rick was the Senior Vice President of Corporate Development for the largest revenue cycle management company in the nation, Outsourcing Solutions, Inc., where he was responsible for integrating acquisitions and deploying best practices across all OSI business groups. Preceding OSI, Rick was a Senior Manager in the Business Advisory Group of Ernst & Young and an Assistant Controller for BFGoodrich Aerospace. Rick earned his undergraduate Accounting degree from Bowling Green State University and his Master’s degree in International Finance from The Ohio State University.
Executive Vice President & Chief Marketing Officer
Paul is a financial services executive with over 40 years of experience in the Accounts Receivable Management (ARM), Debt Buying and Business Process Outsourcing (BPO) industries. His Career includes senior executive management positions at the largest providers of receivables management, customer contact, collection, and call center companies including Nationwide Credit as Chief Strategy Officer, SallieMae as President of Student Assistance Corporation, and Iqor as a Founding member of Management and Chief Marketing Officer. Paul has a degree from The Ohio State University in Mass Communications.
Chief Information Officer
Steve has over 25 years of experience serving the accounts receivable industry including 17 years with Ontario Systems. He provides leadership for Information Security and Network Security as well as Application Development and Support. Credit Control utilizes Ontario Systems’ premier collections software platform, Artiva, making Steve uniquely qualified to lead Credit Control’s technology group. Steve manages a team of talented and experienced professionals who are uniquely equipped to tailor solutions for accounts receivables challenges. He received his college education at Bowdoin College in Brunswick, ME.
Chief Compliance Officer
Tony has over 25 years of experience in the Financial Services Industry. Tony joined Professional Recovery Services, Inc. (PRS) in October 2012 as the Chief Compliance Officer and continued to hold this role post Credit Control’s purchase of PRS. He leads the compliance and quality assurance teams and is also responsible for implementing controls across Credit Control to ensure compliance to all client, regulatory and company guidelines. Tony previously held the position of Vice President of External Collections and Recovery at HSBC, where he had management oversight of agency/litigation assignment, internal collections and asset/debt sales. His responsibilities included management of performance, profitability, expenses, and implementation of quality controls. Tony earned his Bachelor’s degree in Business Management and Finance from the University of Phoenix.
Executive Vice President of Operations
Bob has over 20 years of experience in the collection industry and previously managed Credit Control’s Mortgage Operations since the acquisition of DTA (DTA Solutions LLC) in 2012. Previously, he was Chief Operating Officer and Vice President of Operations for DTA, a subsidiary of the First American Corporation and an Audit, Servicing and Technology expert with Ocwen Financial Corporation. Bob has a Bachelor of Science in Accounting from Pennsylvania State University and is a Certified Public Accountant and Six Sigma Black Belt.
Executive Vice President of Specialty Operations
Joe has 20 years of collection and call center experience, including 7 years as a supervisor at NCO Financial Systems in Tampa, Florida. He has been with Credit Control for over ten years as Executive Vice President of Specialty Operations at our Tampa North location. Joe’s 20+ years of experience have been focused on credit card collections.
Judy has over 20 years of experience in operational accounting serving as a Controller. Her broad experience includes financial management of companies of various complexities in corporate staffing, engineering and manufacturing business segments. She received her BA with a major in Accounting from Maryville University.
Vice President of Administration
Gina has over 20 years of experience managing highly productive teams in both the legal and collections space. She has been a key member of the Credit Control team for over 14 years. Gina currently manages multiple departments including Client Services, Payment Processing, Legal Collections, and Administration. She is keenly adept at improving current policies and procedures in accordance with industry best practices, regulatory agencies, and client requirements. Her teams are often identified as a differentiator by our clients.